{
  "kind": "flowchart",
  "subType": "decision",
  "title": "Support triage — fictional example",
  "steps": [
    {
      "label": "Receive support request",
      "stepType": "step"
    },
    {
      "label": "Service unavailable?",
      "stepType": "decision",
      "no": "Collect reproduction steps"
    },
    {
      "label": "Escalate to incident owner",
      "stepType": "outcome"
    }
  ],
  "sourceText": "Receive support request Service unavailable Collect reproduction steps Escalate to incident owner",
  "style": {
    "themePresetId": "brand-bold"
  }
}